3 years field experience installing and servicing security, fire andother related systems for residential application.Local Security Company owned by Jackson EMC, Walton EMC and Greystone Power, three of the nation’s largest electric utility EMC companies, is seeking qualified and experienced installation and service technicians to serve the customers of EMC Security. We have never furloughed an installation employee since the inception of our business.We are dedicated to the success of our employees and expect them to be dedicated in return. We support the goals and aspirations of our employees and are a family-friendly place to work. We pay above average wages for our industry and provide a goodplace to work. While we encourage individual performance,we understand that our customers are best served when we act as a team. We must add to the value of the Jackson EMC and Walton EMC brand. As part of the Jackson EMC and Walton EMC family of companies, we put customer service and developinga quality brand ahead of profitability. Cell phone provided (allow personal use if kept within acceptable range)īasic Company Philosophy (as pertains to this position):.Life insurance, disability insurance 100% paid by company.1 week paid vacation first year, 2 weeks paid vacation after 2 years, 3 weeks paid vacation after 5 years.100% 401K match to first 4% of employee contribution (after one year).Full company benefit package including:.Must be eager to learn and respond to training.Strong interpersonal skills, communication skills, and organizational skills.Assist in the development of field personnel, advising the field supervisor of any concerns with ability or product knowledge with the technician(s).Support EMC Security with the latest technology, addressing any pros or cons associated with the proposed technology.Email request to be sent to warehouse manager Assist in ordering when you know there is a product needed for a scheduled work order.Perform uploads of systems and various other duties when needed.Assist in scheduling residential/commercial business (retrofit, trimouts, takeovers, conversions).Assist Installation/Service Manager in various duties, keeping him/her informed of technician, sales or paperwork issues.Perform call backs from previous night/weekend after hours service calls, scheduling when needed and/or documenting customer accounts.Assuring the dollar amount and work performed is documented properly Close out work orders for the residential/commercial business.Create work orders for residential/commercial customers, scheduling when needed.Support customers and technicians through-out the day and through telephone technical support. ![]() ![]() Provide administrative and technical support to the residential and commercial installation/service departments by performing the following duties.
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